Privacy Policy

1.1 How do we obtain your personal information?

We collect data from you in a number of different ways, depending on how you interact with us. For example: when you sign up/register/join our mailing list; purchase tickets from us; purchase goods online from us or use our various media platforms such as our websites or apps. See also Section 2.

1.2 Which Lapland entities collect and process your personal information?

Again, this depends on your interaction with us. For example:

• when you buy tickets for one of our events, the Lapland entity running the applicable LaplandUK event will collect and process your registration to attend and your ticketing-related data;
• Lapland Emporium will collect and process your data when you purchase goods online from us;
• Lapland Foundation may collect and process your data if you make a donation or engage with its charitable work;
• Lapland World collects and processes personal data when you interact with us via our online platforms or create an account with us. See Section 3;
• Lapland Productions may collect and process personal data relating to our performers and suppliers to the Lapland Group. See Section 3.

1.3 Who do we share your personal information with?

Naturally we need to share your information with other third parties who help us deliver your Lapland experience as well as the other services we provide. See Section 4.

1.4 How do we use your personal information?

This depends on which Lapland entity obtained your data and for what reason. See Section 5.

2.1 When you get in touch with us

Everything you send us through a form on this site — your name, email address, phone number and message — is collected so that we can reply to you, and for no other purpose.

2.2 When you buy from us

Ticketing and order data is collected by the Lapland entity running the event or the shop you bought from, along with the details needed to take payment and get your order to you.

2.3 When you use our websites and apps

We collect anonymous statistics about how our platforms are used, and only with your consent — which you can change at any time from the cookie preferences link in the footer.

2.4 When you work with us

If you perform at one of our events or supply the Lapland Group, we collect the information we need to engage you and to meet our obligations as an employer or a client.

You have the right to ask what personal information we hold about you, to have it corrected if it is wrong, and to have it deleted where we have no continuing reason to keep it. You can also object to us using it, ask us to restrict how we use it, and withdraw any consent you have given at any time.

We will respond to any request within one month. Exercising these rights costs nothing, and we will never treat you differently for having done so.

If you have a question about this policy, or you would like to exercise any of the rights above, email us at office@laplandstudio.com and we will point you to the right part of the Lapland Group.

If you are not satisfied with how we have handled your information, you also have the right to complain to the Information Commissioner’s Office.